After your first signup FeatValue opens a short wizard. You connect a project-management app or skip and start with an empty portal.
The wizard makes the account usable quickly: it imports the first clients, projects and status mappings for you, so you do not set everything up by hand. People you invite into an existing company do not go through the wizard.
If the FeatValue team runs onboarding for you, you receive a public setup link (Connect / Done) that does not require a prior login. If you see This link is no longer valid, ask for a new link.
A lost session or a broken connection stops the import. Sign in again and connect the app under Apps.
Open Apps, install the tool and import from there. The wizard does not resume.
We will be happy to help you. You can send us an e-mail or arrange a video conference: