With the FeatValue customer portal, you and your customers will always have an overview, even with a large number of projects. FeatValue can be easily integrated into your project management software.
FeatValue: Simple, clear customer portal with all necessary functions
Your project management software: Complex workflows with many views, filters and settings
With FeatValue, your customers have the entire project in view at all times. They see all tasks including their priorities. Long waiting times for feedback are spared thanks to FeatValue.
After you complete a task, your customers will automatically receive a notification. With the included link, customers can then review the completed task and mark it as done. If required, customers can directly reflect constructive feedback on the task via FeatValue.
Especially for agencies
Due to our agency business, we know the everyday life of service providers very well. The same questions often arise in collaboration: When will the project be finished? Which tasks are currently being worked on? Which tasks are currently important to the important to the customer or should be prioritized?
To solve these issues, we have tested various service desk solutions with the customers. The problem was that they were not designed for the agency business, Instead, they are designed to handle a small number of tasks from a large number of customers. In the agency business, it's usually the other way around. That's why we designed FeatValue, that you and your customers can keep track of more than 1,000 tasks.